11 Mar

Plan for 10% ‘death tax’ to pay for care

Health Secretary Andy Burnham yesterday said he wanted to see those with bigger houses pay more to provide for the old.

Up to 17m families would be forced to pay the tax - whether or not their loved one had required any care.

A 10% tax raid would leave the relatives of middle income earners with estates worth £500,000 with a £50,000 bill when their relatives die. This would be on top of an inheritance tax bill of £70,000.

Critics condemned the plans, saying they would penalise those who had saved all their lives. The Tories warned the true tax bill could be even higher, because a 10% levy would raise £4.5bn, only a third of what is needed to pay for caring for the elderly.

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10 Mar

How to complain about phone companies

They send wrong bills, ignore complaints, fail to return calls and leave us on hold for hours.

Today, on behalf of millions of frustrated readers, Money Mail asks the telecoms giants... Is Anyone Listening?

Thousands of you contact us each year at your wits' end because our biggest companies make it so difficult to resolve even the smallest niggles.

You complain of ludicrously complex electronic switchboards, countless hours stuck on hold, phone calls not being returned and call centre staff who cannot even speak our language.

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10 Mar

Am I liable for my wife’s debts?

Can I ever get a 100% trustworthy understanding or summary of my wife's finances without having to go through her? J.R., Chester

Lynne Jones at the charity National Debtline replies: Marriage in itself does not create liability for a debt.

What is relevant is whose name is on the agreement, as this is the person who will be legally liable for the debt. Therefore, a husband is not responsible for his wife's debts, or vice versa, if his name is not on the original credit agreement.

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10 Mar

My BT customer service hell

They didn't say exactly where the call centre was based, but I swear I heard a tiger roaring in the background.

The chap's accent was hard to understand at first, and he had just as much difficulty comprehending mine. But I wasn't going to let him go. Not after so long.

It had taken more than 40 minutes to get to this stage, and he was the first human being I had managed to contact, unless there was actually a bloke playing ghastly music down the phone each time I was 'transferred'.

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09 Mar

Grab a top Isa while you can

The best isas are paying at least 3% on new money put into easy access versions of these tax-free accounts, which are on sale from banks and building societies.

This week sees the launch of Barclays Golden Isa Issue 2, which is paying 3.1%, including a 1-percentage-point bonus payable for the first 12 months. It also gives you easy access to your money.

A deal from Santander offers a better rate on this year's Isa allowance. It pays 3.5% and guarantees to pay 3 percentage points over base rate for a year. Neither account allows transfers of existing cash isa money.

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09 Mar

I’m not a Brit - can I open an Isa?

Simon Moon from This is Money replies: Savers who wish to avoid tax by putting savings into a cash or stock-and-shares Isa do not have to be British citizens.

One of the chief requirements is that you are 'resident and ordinarily resident in the UK for tax purposes'.

This confusing piece of HM Revenue & Customs jargon means you are living here at the moment and this is where you normally live.

It is possible for a person to be 'resident but not ordinarily resident'. This applies where an individual is living in the UK for a particular tax year, but normally lives somewhere else.

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09 Mar

Owners will have to insure their dogs

They may also be required by law to have a microchip implanted on their pet under Government plans to curb the use of dangerous dogs.

Another measure being considered is the use of Dog Control Notices for misbehaving animals - known as 'Dogbos'.

They would allow police officers and council officials to force miscreant owners to muzzle, leash or even neuter their pets. In extreme cases the dogs could be confiscated and given to new owners.

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08 Mar

Toyota recall: Impact on used car prices

The big question for Toyota owners, safety aside, is how much has it affected the re-sale price of their cars.

The information so far is largely anecdotal. Two months on, it's too early to see hard data.

However, the car sales magazine and website, Exchange & Mart, has today published some interesting insights on the Prius.

Exchangeandmart.co.uk saw buyer searches and values for the Prius plummet when the story hit the headlines, but it added: 'Activity is beginning to rise again, making this a good time to bag a possible bargain.'

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08 Mar

Complaints against bailed-out banks soar

Royal Bank of Scotland and Lloyds Banking Group have seen a huge increase in complaints about overcharging, hikes in credit card rates and mis-sold insurance policies, according to figures from the independent Financial Ombudsman Service.

The taxpayer owns 41% of Lloyds Banking Group after pumping in £23bn, and 84% of RBS after putting in £45.5bn.

The number of disputes where the ombudsman is being asked to step in spiralled in the latter part of last year. It received more than 17,000 complaints about Lloyds TSB and Bank of Scotland, which includes Halifax, some 4,500 more than in the first six months of 2009.

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07 Mar

Iceland says ‘No’ to 2bn payback

With around half of the ballot counted yesterday, 93% had voted 'no' over whether to repay the billions owing to both Britain and Holland.

About 400,000 savers had deposits with online savings bank Icesave and were compensated by the two governments.

Chancellor Alistair Darling said yesterday it would take many, many years for Britain to be reimbursed and signalled there would be some flexibility in how the debt was repaid.

Mr Darling said: 'You couldn't just go to a small country like Iceland with a population, I think, about the size of Wolverhampton and say... repay all that money immediately.'

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© 2008 Daily Financial News