They send wrong bills, ignore complaints, fail to return calls and leave us on hold for hours.
Today, on behalf of millions of frustrated readers, Money Mail asks the telecoms giants... Is Anyone Listening?Thousands of you contact us each year at your wits' end because our biggest companies make it so difficult to resolve even the [...]
Simon Moon from This is Money replies: Savers who wish to avoid tax by putting savings into a cash or stock-and-shares Isa do not have to be British citizens.
One of the chief requirements is that you are 'resident and ordinarily resident in the UK for tax purposes'.
This confusing piece of HM Revenue & Customs [...]
Financial Mail has learnt that a 'severe shortfall' is predicted between the sum savers poured in - and which it is supposed to return, plus interest, at the end of a fixed term - and the value of the company's assets.
It is expected that investors who receive regular income will cease to get [...]
My winnings are, and will be, automatically reinvested in further Premium Bonds until I reach the maximum holding of £30,000. As a result, I am sitting on a growing pile of paper certificates.Is there any way I can consolidate these into a single holding without having to cash them in and reinvest them, thus missing [...]
›› HOW TO CHECK AND CORRECT YOUR TAX CODE
Our investigation discovered:
• Minutes of two meetings in September 2009 showing that HMRC knew of problems with the £140m computer system. Despite this, it pressed ahead with issuing Coding Notices and, crucially, failed to warn taxpayers or employers' payroll departments;
• HMRC has made at [...]
An interest rate of 2.5% in a cash Isa is the same as earning 3.12% before tax in any other account.
In fact, higher-rate taxpayers would need to get 4.16% to match this in any other savings account, because they have to pay extra tax on their interest.
There are hundreds of cash Isas at banks [...]
If online daters are not careful, they could be conned into handing over large sums to a new 'boyfriend' or 'girlfriend' who claims he or she needs cash for an operation or to travel, the OFT says. As part of its Scams Awareness month, the OFT is offering advice to online daters, [...]
Because interest rates are at record lows there is massive demand from private savers to invest in these bonds, which are issued by companies. The price of the bond is repaid at the end of a fixed period and interest - known as the coupon - is paid every year.
The coupon is invariably higher [...]
Sources said 270,000 of the petrolelectric hybrids worldwide may have to be checked.
Toyota has not confirmed a recall but has admitted the newest Prius models had a software problem affecting the brakes.
Official investigations have been ordered in the U.S. and Japan although British ministers have not so far followed suit.
The world's biggest car firm [...]
What's the problem?
The accelerator pedal sticks on some Toyotas, keeping the car speeding even when the driver takes their foot off. The world's biggest car-maker says the problem can be traced back to parts from a US supplier.
The firm has recalled more than eight million vehicles worldwide and says it knows of 26 [...]
© 2008 Daily Financial News